Booking & lead capture

Turn enquiries into confirmed appointments.

Booking systems, smart enquiry forms and CRM integrations that capture every lead, cut no-shows with automated reminders, and stop your front desk drowning in admin.

Patient booking dashboard with appointment calendar and lead capture form

How it helps your clinic

Book 24/7

Patients self-book outside opening hours against your real availability — no phone tag.

Fewer no-shows

Automated email and SMS reminders and simple rescheduling reduce empty slots.

Nothing falls through

Every enquiry lands in one place, routed to the right person with a follow-up task attached.

Handled securely

Data minimisation, UK-hosted options and clear consent wording for patient information.

What's included

  • Booking platform selection and setup (Cliniko, Semble, Calendly and similar)
  • Website integration with treatment and practitioner selection
  • Multi-step enquiry forms with spam protection
  • Automated confirmation and reminder messages
  • CRM or inbox routing with follow-up tasks
  • Deposit or payment collection where required
  • Conversion tracking so you know which channel booked the patient

How we work

  1. 01

    Map

    We map your current enquiry-to-appointment journey and its gaps.

  2. 02

    Select

    The right booking and CRM tools chosen for your clinic size.

  3. 03

    Integrate

    Systems connected to your website, calendar and inbox.

  4. 04

    Optimise

    Drop-off points monitored and forms tightened over time.

Contact

Ready to talk booking & lead capture?

Get in touch and we'll come back to you within 24 hours.

Or email us directly at info@bixeldigital.co.uk